Cancellation & Refund Policies & Procedures

✨ Cancellation Policy

Appointment Cancellations & No-Shows

At Confident Skin Aesthetics, we value your time and our providers’ time. To ensure availability for all clients, we require the following:

We kindly ask for at least 24 hours’ notice to cancel or reschedule an appointment.

Appointments canceled with less than 24 hours’ notice, or missed without notice, may be subject to a cancellation fee or forfeit of deposit, at the provider’s discretion.

Repeated late cancellations or no-shows may require prepayment for future bookings.

Thank you for understanding and respecting our time and policies.

💳 Refund & Prepaid Service Policy

All Sales Are Final on Prepaid Services & Packages

All prepaid services, laser packages, memberships, and promotional packages are non-refundable and non-transferable.

Once a package or service is purchased, no refunds will be issued.

Individual Services

Refunds for individual services (non-prepaid) are considered on a case-by-case basis and are at the sole discretion of the service provider.

Retail Products

For the safety of our clients, opened or used products are not eligible for return or refund.

Unopened, unused, and sealed products may be eligible for exchange or refund within 7 days of purchase with receipt.

Policy Acknowledgment

By booking an appointment or purchasing services/products with Confident Skin Aesthetics, you acknowledge and agree to these policies. May change at any time.